Home Insurance
Lines are open Monday to Friday 8am till 8pm, Saturday 9am till 5pm and Sunday 10am till 5pm

Customer Service

0845 300 6600

Home Insurance
24 hour line

Emergency Helpline

0845 303 0012

Family Legal Protection Helpline

0845 303 0899

Typetalk

18001 0845 300 66 00

Car Insurance
Lines are open 8am-9pm weekdays, 9am-5pm Saturdays, 10am-5pm Sundays

Customer Services

0845 300 4400

Car Insurance
24 hour line

Recovery Helpline

0845 300 4400

Windscreen Replacement Service

0800 328 7502

Typetalk

18001 0845 300 44 00

Travel Insurance
Lines are open Monday to Friday 8am - 8pm, Saturday 9am - 5pm and Sunday 10am - 5pm.

Customer Services

0845 300 8800

Travel Insurance
24hr Emergency Helpline

North & South America or the Caribbean USA & Canada

1 866 496 5249 (toll free)

South America or Caribbean

905 816 2586

24hr Assistance ANYWHERE else in the World

44 870 024 2796

Tesco Travel Insurance Policy
(arranged over the phone)

North & South America or the Caribbean USA & Canada

1 800 667 8342 (toll free)

South America or Caribbean

905 816 2585 (call collect Canada)

24hr Assistance ANYWHERE else in the World

44 870 024 2750

Typetalk

18001 0845 600 66 67

Life Insurance
Lines are open Monday to Friday 8am - 8pm, Saturday 9am - 5pm.

Helpline number

0845 300 6740

Typetalk

18001 0845 300 6740

Life Insurance - Existing customers
If you applied for Tesco Life Insurance before 15 February 2006, your application will continue to be processed by Norwich Union.
Lines are open Monday to Friday 8am - 8pm, Saturday 9am - 5pm.

Norwich Union helpline number

0845 845 1477

Typetalk

18001 0845 845 1477

Tesco Life Insurance

Life Insurance

0845 309 2933

Over 50s Plan

0845 309 4403

Pet Insurance

Customer Services

0845 300 2200

24 hour Legal Advice Line (for existing Pet Insurance customers only)

0870 161 6381

Veterinary Emergency Helpline (for existing Pet Insurance customers only)

0870 161 6381

Pet Bereavement Counselling (for existing Pet Insurance customers only)

0870 161 6381

Car Breakdown
Lines are open Monday to Friday 8am - 8pm, Saturday 9am - 5pm.

Customer Services

0845 246 3258

Typetalk

18001 0845 647 07 17

Bonus Credit Card
Lines are open 24 hours a day, 7 days a week

Customer Service team

0845 300 4277

Report a lost or stolen card

0845 300 4277

Textphone

0870 154 1192

Typetalk

18001 0845 604 040

Clubcard Credit Card
Lines are open 24 hours a day, 7 days a week

Customer Service team

0845 300 4278

Report a lost or stolen card

0845 300 4278

Textphone

0870 154 1192

Typetalk

18001 0845 604 040

Business Card
Monday to Friday 8am - 6pm, Saturday 9am - 1pm

Customer Service team

0845 300 4601

Textphone

0800 783 3188

Typetalk

18001 0845 600 60 16

Online servicing
Lines are open 24 hours a day, 7 days a week

Customer Service team

0845 300 3511

Report a lost or stolen card

0870 600 0459

Cancel Cards Online

0845 300 4601

Textphone

0845 154 1192

Customer Service team

0845 600 6768

Textphone

0800 0151 729

Typetalk

18001 0845 600 6768

Customer Services

0845 303 42 42

Textphone

0845 900 11 13

Instant Access Savings
Lines open 8am – 10pm Monday to Friday and 9am to 5pm Saturday and Sunday

Helpline number

08457 10 40 10

Lost or stolen cards (24 hours)

0800 015 3198

Lost or stolen cards - Textphone only

0800 783 3188

Premium Bonds - NS&I

Customer Service Team

0845 366 70 07

Minicom

0800 056 05 85

Inflation Beating Savings - NS&I

Customer Service Team

0845 366 70 07

Minicom

0800 056 05 85

Financial Ombudsman Service

0845 080 1800

Make a complaint

08457 104 010

Trojans and Spyware

0845 6000 873

Security details

0845 6000 873

Clubcard Customer Services

0800 591 688 (Monday to Friday 9am till 8pm, Saturday 9am till 5pm, Sunday closed) Free from BT landlines. Other providers may charge. Calls may be recorded

Clubcard Plus Customer Services

08457 10 40 10 (lines are open 24hrs, 365 days a year)

Clubcard Plus Lost or Stolen Cards

08457 10 40 10 (24 hour)

Clubcard Deals

0870 846 8444