Your selected question and answer
Question:
What personal details can I update online?
Answer:
If you need to update your address, email address, mobile phone number or home phone number, you can do this easily in Online Banking.
If you have a Credit Card, login to view your account and on your Credit Card Overview select ‘Manage your account’. If you have recently upgraded your security details and see an Online Banking Overview when you login, you’ll need to select the ‘Manage’ button first to view your Credit Card Overview.
If you have a Savings account or a Loan, login to your account and on the Online Banking Overview select ‘Manage’ and then ‘Other services’.
If you have set up new security details and you only need to update your mobile phone number, simply login and select ‘Manage my security details’ from the Online Banking Overview from the menu on the left.
Remember you’ll have to update your personal details for each set of login details you have.
- Why can’t I use my iPad or iPhone to access Online Banking?
- How do I register/update my mobile number with you?
- I was locked out of my Credit Card online and you asked me to set up new details. Why are they different than before?
- What do I need to use the online service?
- Can I login to my account when I'm abroad?
