Your selected question and answer
Question:
What do I do if I think that someone else might know my security details?
Answer:
If think your online banking details have been compromised then please call us immediately. You can contact us on 0845 601 0900.
Lines are open 8.00am – 10.00pm Monday to Friday, and 9.00am – 5.00pm Saturday and Sunday. Calls may be recorded.
- Will I need to tell anyone my security details?
- Why is it important to remember my security details and keep them secret?
- Is it safe to give my bank account or credit card details online?
- If I have an account in joint names, can we both use the Online Service?
- Why am I asked to choose an image and phrase?
