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Question:

How do I amend or cancel a Direct Debit?

Answer:

If you are fully registered for Online Banking you can view or cancel a direct debit online.  Simply login to Online Banking, select Move Money and Money in.  A list of your future payments will be displayed with options to Amend or Cancel.

If you applied for your account on or before 23rd May 2011 you will need to upgrade your security details before you can access Online Banking.

Visit our Online Help Centre to find out more about the changes and improvements we have made to Online Banking and how to upgrade your security details.

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