My card no longer works, why?

Your card may not work for a number of different reasons:

• Your card is damaged and the magnetic stripe or chip cannot be read.
• You no longer have any balance available on the card.
• The card has been blocked for security reasons, see Terms and Conditions.
• Your card has expired. Check the expiration date stated on the card.
• For help contact Customer Services on www.tesco.com, or call +44 (0) 207 127 0027.

• How does my Tesco Travel Money Card work?
• How does the emergency card work?
• What happens when my Tesco Travel Money Card expires?
• Can I use my card online?
• What happens to my card when I return from holiday?