While I'm away from home, do I need to report any loss or theft to the police?

Yes, you should report any loss or theft to the police within 24 hours of discovery. If you are unable to contact the police, you should make a report to either your tour representative, accommodation provider or carrier - for example the airline or ferry company.

• What kind of details and additional information will I be asked to provide when making a travel insurance claim?
• What should I do if my belongings are damaged or temporarily lost in transit?
• If I pay for my trip with Clubcard vouchers or Airmiles, am I covered?
• How will the recent volcanic ash incident affect my travel plans?
• What do I do if my passport is lost or stolen when I’m abroad?