Your selected question and answer
Question:
My policy terms and conditions have recently changed. What are the main changes?
Answer:
When you are due to renew your policy, you will receive an ‘Important Information about your policy’ leaflet. This highlights all the main changes to your policy and the cover provided.
- My pet has a condition that needs ongoing treatment. Do I need to wait until the treatment is finished before I make a claim?
- I’ve had my anniversary pack and it looks very different. There are also documents I’ve never seen before. Why is this?
- How do I know who my current insurance policy is with?
- Why do pets need insurance?
- What factors will influence the cost of my pet insurance?
