Your selected question and answer
Question:
I’ve had my anniversary pack but I need to change some details will I need to speak to two different people?
Answer:
Possibly. Depending on the change you need to make and when it is to take effect from you may need to get your current policy updated as well as your new policy. Your customer service representative will let you know if you need to do this and will put you in touch with the relevant people. Please dial 0845 078 3895 and we’ll let you know what needs to be done.
- I’ve had my anniversary pack and it looks very different. There are also documents I’ve never seen before. Why is this?
- Who will manage my claim if my policy is moving?
- Can I add or remove any of the additional cover options to my policy once I’ve taken out cover?
- How do I know who my current insurance policy is with?
- Will my pet insurance premium go up next year if I make a claim?
