Your selected question and answer
Question:
What measures do Tesco Insurance take to prevent fraud?
Answer:
Our main aim is to ensure that our honest customers, which of course are the vast majority, are dealt with as soon as possible. However, we know that fraud is a reality and that a very small number of people provide false details in order to make up, or inflate claims. We believe that it is important that we identify these people and avoid paying such claims as they affect the cost of home insurance for everybody. As fraud is a criminal offence, we believe it is our duty to forward details of fraud to the Police.
There are a number of insurance industry databases through which we share information with other companies about claims and fraudsters. This allows us to use the latest technology to make many checks looking for unusual features and fraud. We also share some information about fraud with other companies within the financial industry, the Police and other bodies where the law allows us to do so.
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