Your selected question and answer
Question:
What kind of additional information will I be asked to provide when making a Home Insurance claim?
Answer:
It is helpful if you keep receipts, guarantees, instruction manuals, valuations or photographs of your most valuable items in a safe place as these may help to support your claim. Valuable items include watches, jewellery, furs, items or collections of gold, silver or other precious metals, works of art, sets of stamps, coins or medals.
If you claim for an item specified in your Policy Schedule, you will need to provide proof of the item's value. You could keep copies of valuations, receipts, photographs and instruction booklets to help you do this.
You may also be asked to provide estimates or invoices for claims involving repair or replacement of items.
If the incident involved theft or criminal damage, or if any property was lost outside of the home, you will need to have reported it to the Police so you can provide the Police Incident number with your claim.
If the claim involves a building repair then you may be requested to provide two estimates requested for comparison purposes.
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