Can my claim be directly paid to me if I have already paid the claim?

Yes. However, you should always contact the Personal Advisory Team in advance to confirm that your consultation and treatment are eligible for claim. Failure to do this could result in you being liable for some or all of your bills.

• Will I be covered for the use of an ambulance?
• I need to have urgent treatment, what should I do?
• What is a No Claims Discount?
• How do I fill in a claim form?
• Why do I have an excess and how is it applied?