Your selected question and answer
Question:
How do I fill in a claim form?
Answer:
For guidance on how to complete a claim form, please refer to the 'Receiving treatment and making a claim' section of the policy handbook, or, should you need further assistance, please call the Personal Advisory team; they are available on the telephone Monday to Friday 8am to 8pm and Saturday 9am to 5pm on 0800 085 1800.
- Once AXA PPP healthcare have received my claim form, how long does it take to process my claim?
- I need to have urgent treatment, what should I do?
- How do I update my records with a new address?
- What information is needed to authorise chemotherapy and radiotherapy?
- Will the policy pay for a parent to stay in hospital whilst their child is having eligible treatment?
