Why can't I access online banking?

Our Online Banking security makes use of Flash. If you can't access your online banking service, we recommend you check you have Adobe Flash Player version 9 or above downloaded on your PC.

To download this visit http://get.adobe.com/flashplayer/

If you still cannot access your online banking service, please call our Online Helpdesk on 0800 559 3022.

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• Why can’t I access online banking from my iphone/ ipad?
• Which browsers are supported by the new online banking system?
• How do I know which version of Adobe Flash Player I have installed on my computer?
• Why do I need Flash?
• Why do I need a One Time Access Code?